Testimonials

We love our clients and our clients love us! Here is what some of them had to say:

 

Contact ARP Rental Homes

If you would like more information on any of our homes, or would like information on managing your property, please call us at (915) 591-4636 or contact us via our website. We will respond to your request as soon as possible.

Rated 5/5 based on 30 customer reviews
APR Rental Homes

The team here are very quick to respond to any small problems that pop up. Things get fixed fast!

I was having problems with my previous property manager, so a good friend referred me to ARP. Belinda met with me at the property herself. ARP got a tenant in my house right away. I’ve been working with them for about two years now and couldn’t be more pleased with their service. Rents are collected on time, and my property is well-maintained.

ARP has been managing a property for me for about three years now. They have been good at keeping someone in the house. I have a total vacancy rate of only 3 months. They provide me with detailed reports on repairs, great for my bookkeeping and taxes. They’re reliable, I wouldn’t go with anyone else.

I was having problems with my previous property manager, so a good friend referred me to ARP. Belinda met with me at the property herself. ARP got a tenant in my house right away. I’ve been working with them for about two years now and couldn’t be more pleased with their service. Rents are collected on time, and my property is well-maintained.

Whether renting from ARP, or having them manage your property, I highly recommend them to anyone. I have had a great experience with both. I rented a house from ARP for about 10 months and they took great care of me as a tenant. Whenever there was a problem, they fixed it from within 24-48 hours. They were always quick and responsive. Later, I had them manage a property for me. (I wanted them to take good care of my renters like they did me.) They always kept me up to date and well informed. Aldo Mena always got right back to me whenever I needed him. They kept my property in good condition. And always had it rented, put a second renter in when the first one vacated right away.

ARP was good. They were prompt at collecting rents and fees. Aldo was very good at getting back to us in a timely manner.

ARP has been managing my property for 13 years. When I had started I worked with Belinda who was very nice and supportive. During the years I have run into a few problems with the staff. Other than that I feel that it has been a good outcome and was definitely worth my time. I would very much recommend their services.

My experience was good, They are currently managing my property. I feel that the outcome was good. I would recommend their services.

I am very satisfied with ARP. They are currently manging my home. The agent was very nice and she was very helpful. I feel that it was a great outcome and was definitely worth my time. I have recommended their services to my son who is now with ARP.

We have had a property rented out for about 3 years. It was rented out in less than a month, and they have kept renters in it the entire time. Our rents are collected in a timely manner.

Rented out a house with ARP about one and a half years ago. Got it rented quickly, and have kept it rented ever since. When I had to evict a tenant for destruction of property, they were quick to execute the eviction. I do wish they would check on the property more often. They change agents too frequently. But I do remember Aldo Mena was a good agent who handled the eviction efficiently.

Very pleased with their management. They are professional and friendly.

We had worked with ARP in the past on another property they rented for us. We chose ARP again recently a few months ago. They get renters in there pretty quickly, and always collect payments on time. We are in the military. So it gives us peace of mind knowing ARP is taking care of things for us.

They rented out my property very quickly, and my payments have been arriving on time every month. My agent keeps me informed every step of the way and proactively contacts me as needed. I would definitely recommend them to a friend and rate them a 10.

My experience with ARP has been pretty good. They are nice, informative, and quick. I believe the agent who assisted us was also the manager and he was helpful. I am happy with ARP and will recommend them. They are an excellent company.

Very happy with our home we rented from them. House is great. I rate them 5 stars!

I’m currently working with Aldo. He’s really great. Very happy. Their work speaks for itself. I feel they property management has been worth my time and money. I will continue using them and I highly recommend.

I am very satisfied with ARP. They are currently managing my home. The agent was very nice and she was very helpful. I feel that it was a great outcome and was definitely worth my time. I have recommended their services to my son who is now with ARP.

My experience with ARP has been pretty good. They are nice, informative, and quick. I believe the agent who assisted us was also the manager and he was helpful. I am happy with ARP and will recommend them. They are an excellent company.

I am in the United States ARMY, and once we found out that we were going to do a Permanent Change of Station. We had hear many great things about Belinda McKay through some close friends. We decided to proceed with ARP and were immediately impressed with Mrs. McKay’s professionalism. Once we moved we were concerned about getting tenants in, our house was rented in two weeks. The transition was seamless and we were always kept informed about the status with our property. Being a service member having the peace of mind knowing that everything is taken care of for you is a great plus. We will proudly continue doing business with Belinda McKay and Action Real Properties. We highly recommend ARP and Belinda McKay to anyone who is looking for a positive experience.

A friend of mine used ARP and had nothing but rave reviews for Belinda and her team. I needed to place my house up for rent and was already relocated across the country. Belinda and Kimmy were amazing. Within days of talking to them, they were out at the place taking photos and were so on the ball about advertising the property. They found a suitable tenant in no time and take care of all the details for me. Whenever I have needed to contact Belinda, she returns my calls quickly. I would highly recommend ARP to anyone looking for real estate services in the El Paso area. I am relieved to have such a good team on my side!

I currently live out of town and was renting out my house but I was having issues with my tenants so I decided to hire a property manager to take over. I wanted a good Property Manager that I would feel comfortable enough to manage my house and made sure everything was taken care of. From the 1st day I signed the contract Belinda was very pleasant and professional. Anytime I had questions about something I was able to contact Belinda or her assistant Kimmie and they were very quick to respond. I enjoy having her as my property manager and even recommended her to some of our military friends.

We are a military family that purchased a home in El Paso. Upon our orders to leave, we decided it would be best to rent our property. Luckily we found ARP(Action Real Properties). Belinda McKay and her staff came on board and took care of everything. They are readily available, and even though we are now 3000 miles away, I have peace of mind about our property and that it is being well cared for. ARP is a great property management organization.

Before renting out our home, my husband and I contacted several businesses known for renting homes. When we came across ARP, we pretty much new immediately that this is who we were going to go with. They were very professional, personable, time mannerly and affordable, just to name a few. My husband is currently deployed in the Persian gulf and I have come back east to stay with my family for awhile. It was very hard to leave our house in El Paso, but I knew it was going to be in great hands. I don t worry about the house. They keep us updated on everything and are very thorough. I would highly recommend them to anyone!

Belinda set me at ease from the beginning by helping me select my rates, accommodating my needs when selecting a family to rent, and keeping my home filled with tenants every month since my home has been for rent. Even when deployed she was very easy to get a hold of. Always returns calls, texts, and e-mails same-day. I highly recommend her to friends and will continue to do so.

After hearing many horror stories about property managers in the El Paso area, including the astronomical fees caused by many, we were delighted to receive repeated praise for ARP by other military families. We immediately chose them to manage our property and have been very pleased thus far.

Working with ARP has been very helpful, and it has reduced the amount of stress in finding new tenants, and responding to the tenants needs if any issues arise. I m always provided with monthly statements and break down on any work that was needed on the property for that month.

Belinda McKay is a true professional in this business! We reside in another state and Action Real Properties has managed our property in El Paso for almost 2 years. During an extremely cold winter last year a pipe broke in the garage. Belinda was on top of the situation immediately and took care of it. Any concerns or questions we may have, she answers promptly. It s great knowing we can trust this company to manage our property with no worries on our end. Thanks, Belinda, and the team at Action Real Properties!

ARP has been a great asset to my wife and I. We previously tried to rent out one of our homes without a property manager, and it was a disaster-damaged carpets, lawn, sprinkler system, late rent repeatedly, etc. ARP came to our rescue and found good renters, and has re-contracted good renters ever since. We have a second home rented by ARP, and we always find that Belinda and her associates are top notch-pros in both marketing properties, finding and keeping good renters, and maintaining our rental properties. They are always prompt and find time to answer any questions we have.

My wife and I have been with Belinda McKay and ARP for over five years. If I was not impressed I would have left long ago, but my wife and I are totally impressed. We have even recommended her to friends and family. The rental rate that she has given us (10%) is quite a value. She has marketed our property well and it is always rented. I do not remember a period longer than 20 -30 days that it has not been rented. She is very prompt to notify us of issues and quickly handles concerns with our property. Recently, she handled a traumatic event with our renters even though she was out of town. We were impressed with her empathy and bias for action during this trying time. Also, the repair and maintenance companies that she contracts are very reasonable and do good work.